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04 April 2010

Tracking message on Ironport C160

If you have email problem and you need to track message on ironport C160 do the following steps:

1. Login to Ironport Web Console using authenticated user
2. Go to Monitor > Message Tracking.
3. Massage tracking page will display. In this page you can fill any necessary text to perform filter process on how message tracking you want to display.
4. Fill in text box Envelope Sender with appropriate condition (Is, Begin With or Contains)
5. Fill in text box Envelope Recipient with appropriate condition (Is, Begin With or Contains)
6. Fill in text box Subject with appropriate condition (Is, Begin With, Contains, or Is Empty)
7. Define range of time the message is received: Last day, Last Week or Custom Range.
8. Click on Search Button to view the log result depend on your filter setting